Frequently Asked Questions
The most common questions about Lumene products and skincare.
Brand & Products
Where is Lumene from?
Lumene is a Finnish skincare brand founded in 1970. A significant portion of its products is manufactured at its facilities in Espoo, Finland. Its formulas feature ingredients from the pure Nordic (Arctic) nature, such as fresh spring water, wild blueberry, blackcurrant, sea buckthorn and birch sap.
Are Lumene products vegan?
Lumene's skincare products are 100% vegan and contain no animal-derived ingredients. (Some makeup products may contain animal-derived components, so we recommend checking the label for makeup items.)
Are the products tested on animals?
No. Lumene is a cruelty-free brand. At no stage of product development or manufacturing are raw materials, ingredients or finished products tested on animals.
How natural are the ingredients?
Lumene places strong emphasis on naturally derived ingredients, and many products contain a high proportion of natural-origin content. You can review a product's full ingredient (INCI) list on its packaging or on the product detail page.
Usage & Skincare
How do I choose the right product for my skin type?
On the Products page, use the "By Skin Type" filter (Dry, Oily, Combination, Mature, Dark Spots & Uneven Tone) to list products suited to your skin. You can also browse products by Product Type and Product Family.
What is the correct order for a skincare routine?
The general order is: Cleanser → Toner → Serum → Eye care → Moisturizer. Always finish your morning routine with sunscreen. In the evening, complete your routine with a moisturizer or night cream.
How and when should I use the Vitamin C (Nordic C) serum?
Apply a few drops after cleansing and toning, before your moisturizer. Since Vitamin C helps brighten the skin and reduce uneven tone, it is generally preferred for morning use — in which case sunscreen must always be applied over it.
Why is sunscreen important?
The sun's UV rays are among the leading causes of premature aging, dark spots and uneven tone. Using a daytime SPF product is especially important during periods when you use Vitamin C, acids or renewing actives.
I have sensitive skin — can I use the products?
Before using a new product, we recommend applying a small amount to a small area (for example behind the ear or the inner arm) and waiting 24 hours (a patch test). If irritation, redness or discomfort occurs, discontinue use.
Can the products be used during pregnancy or breastfeeding?
During these periods we strongly recommend consulting your doctor before using products with potent actives in particular (high-strength acids, retinol, etc.). This content is not a substitute for medical advice.
How long can I use a product after opening it?
The figure inside the open-jar symbol on the packaging (e.g. 12M = 12 months) indicates the recommended period of use after opening. Store products in a cool, dry place away from direct sunlight.
Purchasing & Contact
Where can I buy the products?
This site is for informational purposes. By clicking the "Buy Now" button on the detail page of a product you like, you can order securely through our official sales channel, guzellikburada.com.
How can I be sure the products are authentic?
All products purchased through our official sales channel are authentic. We recommend avoiding suspicious, unusually cheap or unauthorized sellers.
How can I reach you?
For your questions, you can reach us through our Contact page, our @guzellikburadacom Instagram account, or the contact channels of our official store.